Excellence Service

All the help you need to make things even easier and make your dream come true

The white-glove service with our experts at your disposal to help you plan before and during the installation, cleaning, setup, removal of old products, and all packaging managed in an environmentally responsible way, because sometimes big dreams need help.

What does the Excellence Service include?

Transportation from origin

The products are collected at the origin and transported with special care to avoid damage.

Warehouse Reception

Your products are thoroughly checked and temporarily stored to ensure their integrity until delivery.

Customer call

The customer is contacted to coordinate the delivery date and time, ensuring a smooth experience.

Scheduled appointment

The most convenient day and time slot for the client is agreed upon. Our team will confirm the exact arrival time on the way.

Scheduled delivery and assembly

The specialized team carries out the delivery, unpacking, assembly and cleaning of the area, ensuring that everything is perfect.

Home collection

The payment is made at the delivery location, offering flexible payment options.

Cleaning and disposal

All waste and packaging remains are removed, and the work area is cleaned, leaving the space impeccable.

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Extra services for your peace of mind

1

At Möbel we always give you the freedom to choose, to be by your side when you need us and to make life easier.

2

Pre-delivery measurement: Precise measurements to ensure a flawless installation without any issues.

Before delivery, a specialized team performs measurements at home to ensure that the products fit perfectly into the available space.

3

Use of lifting platforms: Guaranteed access to any place, no matter the height.

We use lifting platforms to facilitate the delivery of products in hard-to-reach locations, ensuring that they reach their destination without damage.

4

Extra services include: hung on wall, removal of used product, special connections to peripherals, channel programming, Wifi network connection.

5

Option to hire access measurement services.

6

Possibility of hiring special means to take it up to your home (with a prior estimate), if it is not accessible by elevator or stairs to the 3rd floor.

7

Cash on delivery. Also called cash on delivery (COD), it is a payment method in which you pay at the time you receive the purchase.

Why trust Möbel?

We will make it easy for you

Our way of being and doing is to think, above all, that the customer comes first and provide a problem-free experience.

You at the center of everything

We work safely because the most important thing in our purpose is a service culture, so you can focus on what truly matters to you.

Without shocks or surprises

Living with peace of mind is important. And with us you will have it. We keep our word because we always work with integrity and honesty so that you do not waste your patience or time.

See you in person

We've already helped many businesses grow and we can do the same for you. Our experience is at your service.

Go Ahead

Frequently asked questions

The Excellence Service is our premium solution that includes pre-project, delivery, uploading, unpacking, assembly, follow-up and personalized attention, guaranteeing a hassle-free experience.
This service is available for all products managed by Möbel, from furniture to household appliances. Aimed at large groups.
The Excellence Service includes detailed order tracking, personalized customer service, and a dedicated team at every stage of the delivery.
Yes, the Excellence Service is completely flexible and can be adapted to the specific needs of the client, including additional services to be determined in each project.